{"id":1626,"date":"2018-05-21T09:36:12","date_gmt":"2018-05-21T09:36:12","guid":{"rendered":"https:\/\/www.kerneldatarecovery.com\/blog\/?p=1626"},"modified":"2023-06-14T12:17:07","modified_gmt":"2023-06-14T12:17:07","slug":"outlook-2013-crashes-in-kernelbase-dll-due-to-corrupt-data-file","status":"publish","type":"post","link":"https:\/\/www.kerneldatarecovery.com\/blog\/outlook-2013-crashes-in-kernelbase-dll-due-to-corrupt-data-file\/","title":{"rendered":"Outlook 2013 Crash with Faulting Module name \u2018KERNELBASE.DLL\u2019 &#8211; Causes &#038; Solutions"},"content":{"rendered":"<p>MS Outlook 2013 users may face sudden Outlook crashes sometimes. And the Application Event Log may have an Event ID 1000 with the \u2018<strong>Faulting module name<\/strong>\u2019 as <strong>KERNELBASE.dll<\/strong>. Let us understand more about the error and the possible solutions.<\/p>\n<h4>Reasons of \u201cKernelbase.dll\u201d error in Outlook<\/h4>\n<p>This <strong>&#8220;Kernelbase.dll&#8221;<\/strong> error happens due to two main reasons:<\/p>\n<ul>\n<li><strong>Damaged PST File<\/strong><br \/>\nDamaged PST files can cause &#8220;Kernelbase.dll&#8221; error. In such cases, exit the Outlook application and repair your damaged PST file.<\/li>\n<li><strong>Outlook Profile is not configured properly<\/strong><br \/>\nOutlook crashes and the &#8220;<strong>Kernelbase.dll<\/strong>&#8221; error can happen due to an incorrect Outlook profile configuration too. You can resolve this issue by reconfiguring the Outlook profile.<\/li>\n<\/ul>\n<h4>Solutions to fix &#8220;<strong>Kernelbase.dll<\/strong>&#8221; error in Outlook<\/h4>\n<p>We provide you two manual ways to resolve\u201c<strong>Kernelbase.dll<\/strong>\u201d error in Outlook.<\/p>\n<ul>\n<li><strong>Repair damaged PST using Scanpst.exe<\/strong><br \/>\nThe Inbox Repair Tool or Scanpst.exe is the first and foremost tool to repair the damaged PST files.<\/p>\n<ol>\n<li>Launch the <strong>Scanpst.exe<\/strong> tool and use the <strong>Browse<\/strong> button to add the damaged PST file.<br \/>\n<img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-1627\" src=\"https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2018\/05\/scanpst-1.png\" alt=\"Inbox Repair Tool\" width=\"363\" height=\"238\" srcset=\"https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2018\/05\/scanpst-1.png 363w, https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2018\/05\/scanpst-1-300x197.png 300w\" sizes=\"(max-width: 363px) 100vw, 363px\" \/><br \/>\n<strong>Note:<\/strong> You can locate the Inbox Repair tool at &#8220;<strong>C:\\Program Files\\Microsoft Office\\Office (version)\\Scanpst.exe<\/strong>&#8221; on your system.<\/li>\n<li>The tool scans the PST file and displays the error details. Use the <strong>Repair <\/strong>button to repair file.<br \/>\n<img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-1628\" src=\"https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2018\/05\/scanpast-2.png\" alt=\"scans the PST file\" width=\"358\" height=\"322\" srcset=\"https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2018\/05\/scanpast-2.png 358w, https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2018\/05\/scanpast-2-300x270.png 300w\" sizes=\"(max-width: 358px) 100vw, 358px\" \/><br \/>\n<strong>Note:<\/strong> Before using <strong>Repair<\/strong> button, check <strong>&#8220;<a href=\"https:\/\/www.kerneldatarecovery.com\/blog\/different-ways-to-back-up-an-outlook-pst-file\/\">Make backup of scanned PST file<\/a> before repairing&#8221;<\/strong> and provide file saving path.<\/li>\n<li>When the entire repairing process is complete, you will see this message.<img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-1629\" src=\"https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2018\/05\/scanpst-3.png\" alt=\"finish repairing process\" width=\"312\" height=\"171\" srcset=\"https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2018\/05\/scanpst-3.png 312w, https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2018\/05\/scanpst-3-300x164.png 300w\" sizes=\"(max-width: 312px) 100vw, 312px\" \/><\/li>\n<\/ol>\n<\/li>\n<li><strong>Configure a new Outlook Profile<\/strong>If the Outlook application crashes due to an incorrect Outlook configuration, you can create a new profile and configure it in Outlook.\n<ol>\n<li>Open <strong>Control Panel<\/strong> and click on <strong>Mail<\/strong>.<img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-1630\" src=\"https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2018\/05\/outlook-profile-1.png\" alt=\"Control Panel\" width=\"761\" height=\"474\" srcset=\"https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2018\/05\/outlook-profile-1.png 761w, https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2018\/05\/outlook-profile-1-300x187.png 300w, https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2018\/05\/outlook-profile-1-358x222.png 358w\" sizes=\"(max-width: 761px) 100vw, 761px\" \/><\/li>\n<li>Once the<strong> Mail Setup<\/strong> is open, click the <strong>Show Profiles<\/strong> button.<img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-1631\" src=\"https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2018\/05\/outlook-profile-2.png\" alt=\" Mail Setup\" width=\"423\" height=\"306\" srcset=\"https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2018\/05\/outlook-profile-2.png 423w, https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2018\/05\/outlook-profile-2-300x217.png 300w\" sizes=\"(max-width: 423px) 100vw, 423px\" \/><\/li>\n<li>Now, click on the <strong>Add<\/strong> button to add a new profile.<br \/>\n<img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-1632\" src=\"https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2018\/05\/outlook-profile-3.png\" alt=\"add a new profile\" width=\"354\" height=\"413\" srcset=\"https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2018\/05\/outlook-profile-3.png 354w, https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2018\/05\/outlook-profile-3-257x300.png 257w\" sizes=\"(max-width: 354px) 100vw, 354px\" \/><\/li>\n<li>Enter the <strong>Profile Name<\/strong>, click on <strong>OK<\/strong>.<br \/>\n<img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-1633\" src=\"https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2018\/05\/outlook-profile-4.png\" alt=\"Enter Profile Name\" width=\"318\" height=\"160\" srcset=\"https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2018\/05\/outlook-profile-4.png 318w, https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2018\/05\/outlook-profile-4-300x151.png 300w\" sizes=\"(max-width: 318px) 100vw, 318px\" \/><\/li>\n<\/ol>\n<\/li>\n<\/ul>\n<p>Finally, restart Outlook. If Outlook works without any issues, you can remove PST file from the original profile.<\/p>\n<h4>Outlook PST Repair<\/h4>\n<p>KDR Tools has an amazing <a href=\"https:\/\/www.kerneldatarecovery.com\/pst-recovery.html\">PST Recovery<\/a> tool for repairing harshly damaged and inaccessible PST files. You can try this Outlook PST Recovery tool <a href=\"https:\/\/www.kerneldatarecovery.com\/blog\/what-to-do-if-inbox-repair-tool-is-not-responding\/\">if you fail to repair your PST files using the Inbox Repair tool<\/a>. Unlike the Scanpst.exe, It can also repair large size and password protected PST files. If needed, you can also split your large PST files using this tool.<\/p>\n<p align=\"center\"><a class=\"dl\" href=\"https:\/\/www.kerneldatarecovery.com\/dl\/dl.php?id=75\" onclick=\"dataLayer.push({'event': 'TrackEvent', 'eventCategory': 'Download', 'eventAction': 'PSTRecovery', 'eventLabel': 'BlogDLid=75'});\"><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-1659 noshadow\" src=\"https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2018\/06\/dl-btn-new.png\" alt=\"Download Now\" width=\"160\" height=\"49\"><\/a><\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-1634\" src=\"https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2018\/05\/Outlook-crash.png\" alt=\"PST recovery tool\" width=\"705\" height=\"438\" srcset=\"https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2018\/05\/Outlook-crash.png 705w, https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2018\/05\/Outlook-crash-300x186.png 300w, https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2018\/05\/Outlook-crash-358x222.png 358w\" sizes=\"(max-width: 705px) 100vw, 705px\" \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>MS Outlook 2013 users may face sudden Outlook crashes sometimes. And the Application Event Log may have an Event ID 1000 with the \u2018Faulting module name\u2019 as KERNELBASE.dll. Let us understand more about the error and the possible solutions. Reasons of \u201cKernelbase.dll\u201d error in Outlook This &#8220;Kernelbase.dll&#8221; error happens due to two main reasons: Damaged [&hellip;]<\/p>\n","protected":false},"author":38,"featured_media":1641,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_stopmodifiedupdate":false,"_modified_date":""},"categories":[5],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.10 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Outlook 2013 Crash with Faulting Module name \u2018KERNELBASE.DLL\u2019 - Causes &amp; Solutions<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.kerneldatarecovery.com\/blog\/outlook-2013-crashes-in-kernelbase-dll-due-to-corrupt-data-file\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Outlook 2013 Crash with Faulting Module name \u2018KERNELBASE.DLL\u2019 - Causes &amp; Solutions\" \/>\n<meta property=\"og:description\" content=\"MS Outlook 2013 users may face sudden Outlook crashes sometimes. And the Application Event Log may have an Event ID 1000 with the \u2018Faulting module name\u2019 as KERNELBASE.dll. Let us understand more about the error and the possible solutions. Reasons of \u201cKernelbase.dll\u201d error in Outlook This &#8220;Kernelbase.dll&#8221; error happens due to two main reasons: Damaged [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.kerneldatarecovery.com\/blog\/outlook-2013-crashes-in-kernelbase-dll-due-to-corrupt-data-file\/\" \/>\n<meta property=\"og:site_name\" content=\"Data Recovery Blog - KDR Tools\" \/>\n<meta property=\"article:published_time\" content=\"2018-05-21T09:36:12+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-06-14T12:17:07+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2018\/05\/outlook-2013-crash-with-faulting-module-name.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1142\" \/>\n\t<meta property=\"og:image:height\" content=\"500\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Abhishek Pandey\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Abhishek Pandey\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Outlook 2013 Crash with Faulting Module name \u2018KERNELBASE.DLL\u2019 - Causes & Solutions","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.kerneldatarecovery.com\/blog\/outlook-2013-crashes-in-kernelbase-dll-due-to-corrupt-data-file\/","og_locale":"en_US","og_type":"article","og_title":"Outlook 2013 Crash with Faulting Module name \u2018KERNELBASE.DLL\u2019 - Causes & Solutions","og_description":"MS Outlook 2013 users may face sudden Outlook crashes sometimes. 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