
{"id":2589,"date":"2018-12-28T07:47:54","date_gmt":"2018-12-28T07:47:54","guid":{"rendered":"https:\/\/www.kerneldatarecovery.com\/blog\/?p=2589"},"modified":"2021-03-10T09:52:00","modified_gmt":"2021-03-10T09:52:00","slug":"how-to-fix-microsoft-outlook-has-encountered-a-problem","status":"publish","type":"post","link":"https:\/\/www.kerneldatarecovery.com\/blog\/how-to-fix-microsoft-outlook-has-encountered-a-problem\/","title":{"rendered":"How to Fix Outlook Has Encountered a Problem?"},"content":{"rendered":"<p>Trying to start Outlook and getting this message \u201cMicrosoft Office Outlook has Encountered a Problem and Needs to Close\u201d? If yes, then in this article we are going to explain how it occurs and how to fix it.<\/p>\n<h3>Reasons:<\/h3>\n<p>It is not easy to understand exactly why this error occurred, the user can get this error due to multiple known and unknown issues. Various reasons behind this error are:<\/p>\n<ul>\n<li>Corrupt emails, items or attachments<\/li>\n<li>Virus\/Malware Attack<\/li>\n<li>Application failure<\/li>\n<li>Insufficient system resource allocation for Outlook<\/li>\n<li>PST or OST file header corruption<\/li>\n<li>Bugs in Outlook Application<\/li>\n<\/ul>\n<h4>How to Fix <strong>Microsoft Outlook has encountered a problem<\/strong>&nbsp;Error?<\/h4>\n<p>There are manual methods which you can apply to solve the problem you are facing.<\/p>\n<h4>Perform Updates<\/h4>\n<p>This is not actually a method, but yes, this may help. Try installing all the latest updates of Windows and Microsoft Office. For Business Contact Manager, install the service pack.<\/p>\n<h4>Remove Outlook Account<\/h4>\n<p>You can also try checking your email account setup in Outlook; maybe the error is related to that. Try deleting it for once, for this, go to <strong>File<\/strong> and click on <strong>Account Settings<\/strong>. Again, click on <strong>Account Settings<\/strong>, select the account and click on <strong>Remove<\/strong>.<\/p>\n<p>For older version, go to <strong>Tools<\/strong> select <strong>E-mail Accounts<\/strong>, click on the email account and finally, click on <strong>Remove<\/strong> or <strong>Delete<\/strong>. Now, create the email account again and operate Outlook to see if the problem is solved.<\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-4522\" src=\"https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2018\/12\/1.png\" alt=\"Remove Outlook Account\" width=\"629\" height=\"509\" srcset=\"https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2018\/12\/1.png 629w, https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2018\/12\/1-300x243.png 300w\" sizes=\"(max-width: 629px) 100vw, 629px\" \/><\/p>\n<h4>Uninstall Add-ins<\/h4>\n<p>Try uninstalling all the add-ins you have installed recently or since when your Outlook is showing that error. For example, if you have installed Adobe, Adobe tends to install a PDF add-in to Office programs. Try to run Outlook in safe mode and check if it works; if it does work well in safe mode, then there is a problem with those add-ons. Try uninstalling them and see if the problem is solved. There are few Outlook connector adds, if they are installed in your system. Uninstall them.<\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Click on <strong>File<\/strong> option in Outlook, then select <strong>Options<\/strong>.<\/li>\n<li>Now, select <strong>Add-ins<\/strong> category from the list in Outlook options and click on the <strong>GO<\/strong> button.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-5038\" src=\"https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2018\/12\/A3-1.png\" alt=\"Uninstall Add-ins\" width=\"621\" height=\"529\" srcset=\"https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2018\/12\/A3-1.png 621w, https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2018\/12\/A3-1-300x256.png 300w\" sizes=\"(max-width: 621px) 100vw, 621px\" \/><\/p>\n<ul>\n<li>Now select the relevant add-in you want to remove and click on the <strong>Remove<\/strong> button.<\/li>\n<\/ul>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-4524\" src=\"https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2018\/12\/A4.png\" alt=\"remove add-in\" width=\"621\" height=\"265\" srcset=\"https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2018\/12\/A4.png 621w, https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2018\/12\/A4-300x128.png 300w\" sizes=\"(max-width: 621px) 100vw, 621px\" \/><\/p>\n<h4>Try Compatibility Mode<\/h4>\n<p>Try compatibility mode check to see if your Outlook runs in Compatibility mode. This issue happens when your Outlook is configured to run in Compatibility mode but is actually running in Windows XP. For this, you need to click on <strong>Start Menu<\/strong> and type <strong>outlook.exe<\/strong>. After the search results click right on outlook.exe and select <strong>Properties<\/strong>. In the Properties dialogue box, you will see a compatibility tab, click on it and check whether the compatibility mode option \u2018<strong>Run this program in compatibility mode for<\/strong>:\u2019 is checked or not. If Outlook isn\u2019t running in compatibility mode, then try it, and if still, it is not making any difference, then you better try another method.<\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-4525\" src=\"https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2018\/12\/C1.png\" alt=\"Compatibility Mode\" width=\"419\" height=\"533\" srcset=\"https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2018\/12\/C1.png 419w, https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2018\/12\/C1-236x300.png 236w\" sizes=\"(max-width: 419px) 100vw, 419px\" \/><\/p>\n<h4>Try Safe Mode<\/h4>\n<p>Try running Outlook in Safe Mode. For this, go to the Start menu, and type \u2018<strong>Outlook.exe\/safe<\/strong>\u2019. After the search results, double-click on the program to run Outlook in safe mode. By this, you will get to know that whether the problem is with Outlook or add-ins are the main culprit to blame. If you start Outlook in safe mode and it runs well, then you need to disable add-ins to solve the problem. For this, click on File option, then got to Options, click on <strong>Add-ins<\/strong> and then click on <strong>Go<\/strong> button. In the dialogue box \u2018<strong>COM Add-Ins<\/strong>\u2019 remove all the external Add-Ins and leave Microsoft Add-Ins as it is. Now, try starting Outlook again.<\/p>\n<h4>Try Scanpst.exe<\/h4>\n<p>You can try repairing inbox with the help of Inbox repairing tool; you can find this program in the MS Office folder in Program files. Open and start Inbox Repair tool (ScanPST.exe), click on the Browse button and select the PST file which needs repair. Click <strong>Start<\/strong> and the repairing process will start, you will get a display on the screen where you can see the progress. Then the software will show you the errors it has found, click on <strong>Repair<\/strong> to fix those errors. It is recommended that you should check the box \u2018making a <a href=\"https:\/\/www.kerneldatarecovery.com\/blog\/different-ways-to-back-up-an-outlook-pst-file\/\">backup of the scanned file before repairing<\/a>\u2019. This will help you to recover data from the backup in case of data loss.<\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-4526\" src=\"https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2018\/12\/S1.png\" alt=\"Scanpst.exe\" width=\"358\" height=\"297\" srcset=\"https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2018\/12\/S1.png 358w, https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2018\/12\/S1-300x249.png 300w\" sizes=\"(max-width: 358px) 100vw, 358px\" \/><\/p>\n<h4>Try Outlook PST Recovery tool<\/h4>\n<p>In this case, if the manual methods don\u2019t work, you can take help from a third-party software like Outlook <a href=\"https:\/\/www.kerneldatarecovery.com\/pst-recovery.html\">PST recovery<\/a> tool. For this, you need to install the software from the website and run it in your system.<\/p>\n<p align=\"center\"><a class=\"dl\" href=\"https:\/\/www.kerneldatarecovery.com\/dl\/dl.php?id=75\" onclick=\"dataLayer.push({'event': 'TrackEvent', 'eventCategory': 'Download', 'eventAction': 'PSTRecovery', 'eventLabel': 'BlogDLid=75'});\"><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-1659 noshadow\" src=\"https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2018\/06\/dl-btn-new.png\" alt=\"Download Now\" width=\"160\" height=\"49\"><\/a><\/p>\n<ol>\n<li>Start with clicking on the <strong>Browse<\/strong> button and select the <strong>PST<\/strong> file which you want to repair and click on<strong> Open<\/strong>.<\/li>\n<\/ol>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-5039\" src=\"https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2018\/12\/Outlook-PST-Repair-01.png\" alt=\"\" width=\"717\" height=\"669\" srcset=\"https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2018\/12\/Outlook-PST-Repair-01.png 717w, https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2018\/12\/Outlook-PST-Repair-01-300x280.png 300w\" sizes=\"(max-width: 717px) 100vw, 717px\" \/><\/p>\n<ol start=\"2\">\n<li>Click on <strong>Next<\/strong> to proceed.<\/li>\n<\/ol>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-5045\" src=\"https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2018\/12\/Outlook-PST-Repair-Recover-to-EML-02.png\" alt=\"\" width=\"717\" height=\"669\" srcset=\"https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2018\/12\/Outlook-PST-Repair-Recover-to-EML-02.png 717w, https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2018\/12\/Outlook-PST-Repair-Recover-to-EML-02-300x280.png 300w\" sizes=\"(max-width: 717px) 100vw, 717px\" \/><\/p>\n<ol start=\"3\">\n<li>Select the desired folders for a preview and click on <strong>Save<\/strong>.<\/li>\n<\/ol>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-5052\" src=\"https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2018\/12\/preview-and-click-on-save.png\" alt=\"\" width=\"722\" height=\"676\" srcset=\"https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2018\/12\/preview-and-click-on-save.png 722w, https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2018\/12\/preview-and-click-on-save-300x281.png 300w\" sizes=\"(max-width: 722px) 100vw, 722px\" \/><\/p>\n<ol start=\"4\">\n<li>Select the desired format; here we are recovering a PST file to PST format so select PST file (MS Outlook) option and click <strong>Next<\/strong>.<\/li>\n<\/ol>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-2593\" src=\"https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2018\/12\/Outlook-PST-Repair-03.jpg\" alt=\"\" width=\"\" height=\"\" srcset=\"https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2018\/12\/Outlook-PST-Repair-03.jpg 684w, https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2018\/12\/Outlook-PST-Repair-03-300x222.jpg 300w\" sizes=\"(max-width: 684px) 100vw, 684px\" \/><\/p>\n<ol start=\"5\">\n<li>In this step, you need to apply desired filters, apply them according to your preference and click on <strong>Next<\/strong>.<\/li>\n<\/ol>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-2594\" src=\"https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2018\/12\/Outlook-PST-Repair-04.jpg\" alt=\"\" width=\"\" height=\"\" srcset=\"https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2018\/12\/Outlook-PST-Repair-04.jpg 684w, https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2018\/12\/Outlook-PST-Repair-04-300x222.jpg 300w\" sizes=\"(max-width: 684px) 100vw, 684px\" \/><\/p>\n<ol start=\"6\">\n<li>Provide a destination to your repaired PST file. Click on <strong>Browse<\/strong>, select the destination, check Saving Preferences and click on <strong>Finish<\/strong>.<\/li>\n<\/ol>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-2595\" src=\"https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2018\/12\/Outlook-PST-Repair-05.jpg\" alt=\"\" width=\"\" height=\"\" srcset=\"https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2018\/12\/Outlook-PST-Repair-05.jpg 684w, https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2018\/12\/Outlook-PST-Repair-05-300x222.jpg 300w\" sizes=\"(max-width: 684px) 100vw, 684px\" \/><\/p>\n<ol start=\"7\">\n<li>The process will start. Once the process is over, click on <strong>Ok<\/strong>.<\/li>\n<\/ol>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-2596\" src=\"https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2018\/12\/Outlook-PST-Repair-06.jpg\" alt=\"\" width=\"\" height=\"\" srcset=\"https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2018\/12\/Outlook-PST-Repair-06.jpg 551w, https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2018\/12\/Outlook-PST-Repair-06-300x89.jpg 300w\" sizes=\"(max-width: 551px) 100vw, 551px\" \/><\/p>\n<p><strong>Conclusion:<\/strong><\/p>\n<p>This blog is dedicated to solve the \u2018Microsoft Outlook has encountered a problem\u2019 error. We have discussed several methods for the same which includes manual and automated method. You can try either of them to fix this problem, but if you do not want to invest a lot of time, then I would recommend you go for <strong>Outlook PST Recovery<\/strong> tool. The tool is very effective and provides assured results without doing any harm to data integrity.<\/p>\n<p align=\"center\"><a class=\"dl\" href=\"https:\/\/www.kerneldatarecovery.com\/dl\/dl.php?id=75\" onclick=\"dataLayer.push({'event': 'TrackEvent', 'eventCategory': 'Download', 'eventAction': 'PSTRecovery', 'eventLabel': 'BlogDLid=75'});\"><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-1659 noshadow\" src=\"https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2018\/06\/dl-btn-new.png\" alt=\"Download Now\" width=\"160\" height=\"49\"><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Trying to start Outlook and getting this message \u201cMicrosoft Office Outlook has Encountered a Problem and Needs to Close\u201d? If yes, then in this article we are going to explain how it occurs and how to fix it. Reasons: It is not easy to understand exactly why this error occurred, the user can get this [&hellip;]<\/p>\n","protected":false},"author":19,"featured_media":2598,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_stopmodifiedupdate":true,"_modified_date":""},"categories":[5],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.10 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to Fix Outlook Has Encountered a Problem?<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.kerneldatarecovery.com\/blog\/how-to-fix-microsoft-outlook-has-encountered-a-problem\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Fix Outlook Has Encountered a Problem?\" \/>\n<meta property=\"og:description\" content=\"Trying to start Outlook and getting this message \u201cMicrosoft Office Outlook has Encountered a Problem and Needs to Close\u201d? 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Reasons: It is not easy to understand exactly why this error occurred, the user can get this [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.kerneldatarecovery.com\/blog\/how-to-fix-microsoft-outlook-has-encountered-a-problem\/\" \/>\n<meta property=\"og:site_name\" content=\"Data Recovery Blog - KDR Tools\" \/>\n<meta property=\"article:published_time\" content=\"2018-12-28T07:47:54+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2021-03-10T09:52:00+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2018\/12\/Microsoft-Outlook-has-encountered-a-problem.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1142\" \/>\n\t<meta property=\"og:image:height\" content=\"500\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Manisha Rawat\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Manisha Rawat\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"7 minutes\" \/>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"How to Fix Outlook Has Encountered a Problem?","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.kerneldatarecovery.com\/blog\/how-to-fix-microsoft-outlook-has-encountered-a-problem\/","og_locale":"en_US","og_type":"article","og_title":"How to Fix Outlook Has Encountered a Problem?","og_description":"Trying to start Outlook and getting this message \u201cMicrosoft Office Outlook has Encountered a Problem and Needs to Close\u201d? 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