
{"id":3026,"date":"2019-03-12T09:40:12","date_gmt":"2019-03-12T09:40:12","guid":{"rendered":"https:\/\/www.kerneldatarecovery.com\/blog\/?p=3026"},"modified":"2020-01-16T10:23:00","modified_gmt":"2020-01-16T10:23:00","slug":"outlook-2016-randomly-crashing-while-composing-email","status":"publish","type":"post","link":"https:\/\/www.kerneldatarecovery.com\/blog\/outlook-2016-randomly-crashing-while-composing-email\/","title":{"rendered":"How to Fix: Outlook 2016 Randomly Crashing While Composing Email"},"content":{"rendered":"<p>It is definite that Microsoft Outlook has been and still is the enabler of corporates and business communication. The all-famous email client has helped a lot and has served not only Windows users but also other famous operating systems as well like \u2013 Apple\u2019s Mac OS (by the name Outlook for Mac).<\/p>\n<p>But the back side of a shining coin is not always shining, so is the same with MS Outlook. On a daily-basis a lot of users encounter issues while their Outlook and numerous issues exist there for a sudden shock.<\/p>\n<p>Out of those issues \u2013 problems, <strong>Outlook 2016 randomly crashing while composing an Email <\/strong>is one highly talked about one on the Internet. And most of the Outlook freeze issues lead to application crashes, but the exact reason stating why it happens still a mystery. It is more like a trial and error when one sits to sort crashing things in Microsoft Outlook \u2013 2016.<\/p>\n<p>So, we looked into a couple of solutions and compiled a couple of methods using which you can be sure of eliminating the problem right-away in this very article.<\/p>\n<h4>Create a new Outlook profile<\/h4>\n<p>As you know, without an Outlook Profile you cannot use Outlook. From many unknown reasons behind the cause, you can try recreating the MS Outlook Profile to trash the crash problem.<\/p>\n<p><strong>This is how you can create a new Microsoft Outlook Profile:<\/strong><\/p>\n<ol>\n<li><strong>Open Outlook 2016<\/strong>.<\/li>\n<li>Click on <strong>File<\/strong> tab, click <strong>Account Settings<\/strong> and select <strong>Manage Profiles<\/strong>.<\/li>\n<p><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2019\/03\/how-to-fic-outlook-2016-randomly-crashing-while-composing-email-i1.jpg\" alt=\"select Manage Profiles.\" class=\"alignnone size-full wp-image-3028\" width=\"650\" height=\"115\" srcset=\"https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2019\/03\/how-to-fic-outlook-2016-randomly-crashing-while-composing-email-i1.jpg 650w, https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2019\/03\/how-to-fic-outlook-2016-randomly-crashing-while-composing-email-i1-300x53.jpg 300w\" sizes=\"(max-width: 650px) 100vw, 650px\" \/><\/p>\n<li>A dialog box would open, click on <strong>Show Profiles<\/strong>.<\/li>\n<p><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2019\/03\/how-to-fic-outlook-2016-randomly-crashing-while-composing-email-i2.jpg\" alt=\"click on Show Profiles\" class=\"alignnone size-full wp-image-3030\" width=\"423\" height=\"247\" srcset=\"https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2019\/03\/how-to-fic-outlook-2016-randomly-crashing-while-composing-email-i2.jpg 423w, https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2019\/03\/how-to-fic-outlook-2016-randomly-crashing-while-composing-email-i2-300x175.jpg 300w\" sizes=\"(max-width: 423px) 100vw, 423px\" \/><\/p>\n<li>In the mail dialog box, click on <strong>Add <\/strong><strong>(1)<\/strong>, set a <strong>name (2)<\/strong> in Profile Name input box, click<strong> Ok (3)<\/strong>, and <strong>click Ok (4)<\/strong>.<\/li>\n<p><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2019\/03\/how-to-fic-outlook-2016-randomly-crashing-while-composing-email-i3.jpg\" alt=\"Click OK\" class=\"alignnone size-full wp-image-3031\" width=\"388\" height=\"415\" srcset=\"https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2019\/03\/how-to-fic-outlook-2016-randomly-crashing-while-composing-email-i3.jpg 388w, https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2019\/03\/how-to-fic-outlook-2016-randomly-crashing-while-composing-email-i3-280x300.jpg 280w\" sizes=\"(max-width: 388px) 100vw, 388px\" \/><br \/>\nAfter this, close Outlook, restart the application and check.<\/ol>\n<h4>Fix Send\/Receive Settings File<\/h4>\n<p>An issue of Send\/Receive functions\u2019 setting file (.srs) might be the reason behind the random crashing. In this situation, Outlook crashes whenever the <strong>Send\/Receive<\/strong> function is used.<\/p>\n<p>In this situation, deleting the SRS \u2013 Settings file may solve the problem in some cases, but in-case of customizations made in the file, deleting it would not the best thing to do, as it would require you to make the same changes again.<\/p>\n<p>So, instead of deleting the SRS file rename it; it either would solve the crash problem or would give time to figure the cause out.<\/p>\n<p><strong>Note:<\/strong> Assign any name to the SRS file; it is not necessary to give it a specific one.<\/p>\n<p>To either delete or rename the Send\/Receive Settings file, access the folder which contains it. Below is the file location for different Windows versions:<\/p>\n<ul>\n<li>For Windows XP &amp; 2000:<br \/>\n<span class=\"pdn_bg_blu\">C:\\Documents and Settings\\username\\Application Data\\Microsoft\\Outlook<\/span><\/li>\n<li>For Windows 7 &amp; Vista:<br \/>\n<span class=\"pdn_bg_blu\">C:\\Users\\username\\AppData\\Roaming\\Microsoft\\Outlook<\/span><\/li>\n<li>For Windows 8 &amp; 8.1:<br \/>\n<span class=\"pdn_bg_blu\">C:\\Users\\username\\AppData\\Roaming\\Microsoft\\Outlook<\/span><\/li>\n<p><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2019\/03\/how-to-fic-outlook-2016-randomly-crashing-while-composing-email-i4.jpg\" alt=\"\" class=\"alignnone size-full wp-image-3032\" width=\"339\" height=\"324\" srcset=\"https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2019\/03\/how-to-fic-outlook-2016-randomly-crashing-while-composing-email-i4.jpg 339w, https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2019\/03\/how-to-fic-outlook-2016-randomly-crashing-while-composing-email-i4-300x287.jpg 300w\" sizes=\"(max-width: 339px) 100vw, 339px\" \/><\/ul>\n<p>You can enter the above-given folder location\/path in the RUN bar (by pressing <img decoding=\"async\" loading=\"lazy\" width=\"17\" height=\"15\" src=\"https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2019\/03\/winsymbol.png\" alt=\"RUN bar pressing\" class=\"alignnone size-full wp-image-3060 noshadow\" style=\"vertical-align:middle; \"> + R).<\/p>\n<p><strong>Note:<\/strong><\/p>\n<p>The AppData folder is hidden, so checkmark <strong>Hidden Folders<\/strong> option by clicking on <strong>View<\/strong> tab in Explorer menu bar.<\/p>\n<p>If you\u2019ve deleted SRS file, no need to panic, Outlook will create another one with default settings automatically.<\/p>\n<h4>Fix mspst32.dll file<\/h4>\n<p>The file <strong>mspst32.dll<\/strong> refers to events or error logs, and it indicates which PST file may be found corrupted.<\/p>\n<p>For solving the PST file corruption issue natively, the built-in utility could be used &#8211; SCANPST and upon scanning the file, it may sort the issue (but doesn\u2019t guarantee total resolution).<\/p>\n<p>But in-case if <strong>SCANPST<\/strong> utility fails and you stuck in the middle, verify that mspst32.dll file is not located in the below path:<\/p>\n<p><span class=\"pdn_bg_blu\">C:\\WINDOWS\\system32\\mspst32.dll<\/span><\/p>\n<p>If you find the file in the above-navigated folder, rename the file to .old, or you can delete it.<\/p>\n<p>If MS Outlook doesn\u2019t start properly, in such a situation, you can browse for the mspst32.dll file in the same directory as of scanpst.exe. Again, rename the file to .old or delete the file.<\/p>\n<p>Outlook may start the repair process upon launching and would recreate the file in the last location for the version of Outlook running on your system.<\/p>\n<p>With Outlook, the trail of issues and problems doesn\u2019t stop, you encounter random problems and receive error messages like <a href=\"https:\/\/www.kerneldatarecovery.com\/blog\/outlook-2016-not-showing-old-emails\/\">Outlook 2016 not showing old emails<\/a>, etc. So, you may get stunned anytime, and knowing the exact reason behind the problem is pretty much difficult. Even if you decide to find the reason out, doing so would consume a hell lot of time.<\/p>\n<p>In such situations, instead of opting the native methods for fixing the problem, using a professional tool would be the best option. <strong>Outlook PST Recovery<\/strong> is an advanced tool that offers to repair the Outlook PST file to successfully recover data with no limit on the file size. This Outlook <a href=\"https:\/\/www.kerneldatarecovery.com\/pst-recovery.html\">PST Recovery tool<\/a> offers not just repair but multi-platform email migration with wide support for different versions of Windows Operating System.<\/p>\n<p align=\"center\"><a class=\"dl\" href=\"https:\/\/www.kerneldatarecovery.com\/dl\/dl.php?id=75\" onclick=\"dataLayer.push({'event': 'TrackEvent', 'eventCategory': 'Download', 'eventAction': 'PSTRecovery', 'eventLabel': 'BlogDLid=75'});\"><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-1659 noshadow\" src=\"https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2018\/06\/dl-btn-new.png\" alt=\"Download Now\" width=\"160\" height=\"49\"><\/a><\/p>\n<p><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2019\/03\/how-to-fic-outlook-2016-randomly-crashing-while-composing-email-kernel-for-outlook-pst-repair.jpg\" alt=\"Kernel Outlook PST Repair\" class=\"alignnone size-full wp-image-3033\" width=\"1359\" height=\"729\" srcset=\"https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2019\/03\/how-to-fic-outlook-2016-randomly-crashing-while-composing-email-kernel-for-outlook-pst-repair.jpg 1359w, https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2019\/03\/how-to-fic-outlook-2016-randomly-crashing-while-composing-email-kernel-for-outlook-pst-repair-300x161.jpg 300w, https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2019\/03\/how-to-fic-outlook-2016-randomly-crashing-while-composing-email-kernel-for-outlook-pst-repair-768x412.jpg 768w, https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2019\/03\/how-to-fic-outlook-2016-randomly-crashing-while-composing-email-kernel-for-outlook-pst-repair-1024x549.jpg 1024w\" sizes=\"(max-width: 1359px) 100vw, 1359px\" \/><\/p>\n<h4>Conclusion<\/h4>\n<p>It is not definite if the native methods would stand helping in fixing the issue, but a professional tool in the same place would outperform all the native methods. Outlook PST Recovery can fix issues associated with corrupt or damaged Outlook PST file(s).<\/p>\n","protected":false},"excerpt":{"rendered":"<p>It is definite that Microsoft Outlook has been and still is the enabler of corporates and business communication. The all-famous email client has helped a lot and has served not only Windows users but also other famous operating systems as well like \u2013 Apple\u2019s Mac OS (by the name Outlook for Mac). But the back [&hellip;]<\/p>\n","protected":false},"author":20,"featured_media":3035,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_stopmodifiedupdate":true,"_modified_date":""},"categories":[5],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.10 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to Fix: Outlook 2016 Randomly Crashing While Composing Email<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.kerneldatarecovery.com\/blog\/outlook-2016-randomly-crashing-while-composing-email\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Fix: Outlook 2016 Randomly Crashing While Composing Email\" \/>\n<meta property=\"og:description\" content=\"It is definite that Microsoft Outlook has been and still is the enabler of corporates and business communication. The all-famous email client has helped a lot and has served not only Windows users but also other famous operating systems as well like \u2013 Apple\u2019s Mac OS (by the name Outlook for Mac). 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