Resolve the intermittent connection issues in Outlook 2010<\/h4>\n\n- Change connection settings
\nYou can fix many connectivity issues by correcting the connection settings of Outlook. To verify the connection settings, follow the upcoming steps \u2013<\/p>\n\n- Run Outlook, go to the File<\/strong> tab and click the Info<\/strong> button.<\/li>\n
- Select the Account Settings<\/strong> option under the Account Settings drop-down.<\/li>\n
- Select the Email account<\/strong>; click Change<\/strong>.<\/li>\n
- Now, click More Settings<\/strong>; go to the Connection tab.<\/li>\n
- Select the Exchange Proxy Settings<\/strong>.<\/li>\n
- Here, make sure that the \u2018On fast networks, connect using HTTP first, then connect using TCP\/IP<\/strong>\u2019 option is in the Enabled state. If not, then enable the option.<\/li>\n
- Restart the Outlook application, and the issue should get solved now.<\/li>\n<\/ol>\n<\/li>\n
- Switch to Online mode
\nIf you useOutlook 2010 or the modern versions of Outlook like 2013, 2016, or 2019, you can troubleshoot the Outlook application.<\/p>\nWhen Outlook is configured with Exchange Server, it shows its status as \u2018Connected to Microsoft Exchange.\u2019 If it is showing Working Offline, you are not connected to Exchange. You need to reconnect to your Exchange Server.<\/p>\n
Here is the whole troubleshooting process:<\/strong><\/p>\n\n- When there is no connection between Exchange Server and Outlook shows its status as \u2018Working Offline.<\/strong>\u2019 Here, go to the Send\/Receive<\/strong> tab and disable the option \u2018Work Offline<\/strong>.\u2019
![\"Send\/Receive\"](\"https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2019\/05\/1.jpg\")
<\/li>\n- Now try to log in to Outlook on the Web Account. If it shows the error that the Exchange Server is unavailable, then follow the steps:
![\"Web](\"https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2019\/05\/2.jpg\")
\n\n- In profile <\/strong>settings, go to Tools<\/strong>.<\/li>\n
- Go to Account Settings<\/strong> and double-click the Exchange email address of the account.<\/li>\n
- Check if the Server Address<\/strong> is mentioned correctly.<\/li>\n
- Click More Settings; then to the Connection tab<\/strong>.<\/li>\n
- Go to Exchange Proxy Settings and verify if the proxy address is correct.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<\/li>\n
Now run the Outlook in the Online mode by going to Send\/Receive tab and reconnecting with the Work Offline option.<\/p>\n
- Check Cached Exchange Mode
\nIt is possible that Cached Exchange Mode is not enabled in your Outlook. You need to enable it.<\/p>\n\n- Go to the Files tab, then Account Settings> Account Settings.
![\"Account](\"https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2019\/05\/3.jpg\")
<\/li>\n - Double-click on the Exchange email address. If the \u2018Use Cached Exchange Mode\u2019 is checked, uncheck it and restart the Outlook again.
![\"Exchange](\"https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2019\/05\/4.jpg\")
<\/li>\n<\/ol>\n<\/li>\nNow close Outlook and open it again. Your issues will be solved.<\/p>\n
\n- Fix OST File Corruption
\nIf Outlook runs smoothly now and there is no connection issue, and you are still unable to access Outlook data, your cache file (OST) is corrupt. There are different fixes you can try to fix the OST file corruption.<\/p>\n\n- You should delete the OST file from its location and create a new one.The new OST file will be free of corruption and will help you access your emails again.<\/li>\n
- Another troubleshooting option is to run Outlook in Safe Mode. Go to the Search option and input \u2018outlook.exe \/safe.\u2019 If Outlook works fine, then you should find and remove problematic add-ins from the Outlook application.<\/li>\n
- Another method is to trace route your proxy server. Input the command tracert hostname in the Command Prompt, and it will enlist the connections with Exchange. If there is a problem with the network connection, then such services will load slowly. In such a case, you should contact your Internet Service Provider.<\/li>\n<\/ol>\n<\/li>\n
- Fix Exchange Server Issues
\nBy using all these troubleshooting methods, you can confirm the root of the error and rectify it. But, if the problem is due to the corruption in Exchange data, you will have to scan the database file using the ESEUTIL tool and remove the corruption. But, you should also know that the ESEUTIL tool may further delete the data if you perform the hard recovery. That\u2019s why you should go for a secure option that removes the corruption and saves the data.<\/p>\n
\nYou can fix many connectivity issues by correcting the connection settings of Outlook. To verify the connection settings, follow the upcoming steps \u2013<\/p>\n
- \n
- Run Outlook, go to the File<\/strong> tab and click the Info<\/strong> button.<\/li>\n
- Select the Account Settings<\/strong> option under the Account Settings drop-down.<\/li>\n
- Select the Email account<\/strong>; click Change<\/strong>.<\/li>\n
- Now, click More Settings<\/strong>; go to the Connection tab.<\/li>\n
- Select the Exchange Proxy Settings<\/strong>.<\/li>\n
- Here, make sure that the \u2018On fast networks, connect using HTTP first, then connect using TCP\/IP<\/strong>\u2019 option is in the Enabled state. If not, then enable the option.<\/li>\n
- Restart the Outlook application, and the issue should get solved now.<\/li>\n<\/ol>\n<\/li>\n
- Switch to Online mode
\nIf you useOutlook 2010 or the modern versions of Outlook like 2013, 2016, or 2019, you can troubleshoot the Outlook application.<\/p>\nWhen Outlook is configured with Exchange Server, it shows its status as \u2018Connected to Microsoft Exchange.\u2019 If it is showing Working Offline, you are not connected to Exchange. You need to reconnect to your Exchange Server.<\/p>\n
Here is the whole troubleshooting process:<\/strong><\/p>\n
- \n
- When there is no connection between Exchange Server and Outlook shows its status as \u2018Working Offline.<\/strong>\u2019 Here, go to the Send\/Receive<\/strong> tab and disable the option \u2018Work Offline<\/strong>.\u2019<\/li>\n
- Now try to log in to Outlook on the Web Account. If it shows the error that the Exchange Server is unavailable, then follow the steps:
\n- \n
- In profile <\/strong>settings, go to Tools<\/strong>.<\/li>\n
- Go to Account Settings<\/strong> and double-click the Exchange email address of the account.<\/li>\n
- Check if the Server Address<\/strong> is mentioned correctly.<\/li>\n
- Click More Settings; then to the Connection tab<\/strong>.<\/li>\n
- Go to Exchange Proxy Settings and verify if the proxy address is correct.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<\/li>\n
Now run the Outlook in the Online mode by going to Send\/Receive tab and reconnecting with the Work Offline option.<\/p>\n
- Check Cached Exchange Mode
\nIt is possible that Cached Exchange Mode is not enabled in your Outlook. You need to enable it.<\/p>\n- \n
- Go to the Files tab, then Account Settings> Account Settings.<\/li>\n
- Double-click on the Exchange email address. If the \u2018Use Cached Exchange Mode\u2019 is checked, uncheck it and restart the Outlook again.<\/li>\n<\/ol>\n<\/li>\n
Now close Outlook and open it again. Your issues will be solved.<\/p>\n
- \n
- Fix OST File Corruption
\nIf Outlook runs smoothly now and there is no connection issue, and you are still unable to access Outlook data, your cache file (OST) is corrupt. There are different fixes you can try to fix the OST file corruption.<\/p>\n- \n
- You should delete the OST file from its location and create a new one.The new OST file will be free of corruption and will help you access your emails again.<\/li>\n
- Another troubleshooting option is to run Outlook in Safe Mode. Go to the Search option and input \u2018outlook.exe \/safe.\u2019 If Outlook works fine, then you should find and remove problematic add-ins from the Outlook application.<\/li>\n
- Another method is to trace route your proxy server. Input the command tracert hostname in the Command Prompt, and it will enlist the connections with Exchange. If there is a problem with the network connection, then such services will load slowly. In such a case, you should contact your Internet Service Provider.<\/li>\n<\/ol>\n<\/li>\n
- Fix Exchange Server Issues
\nBy using all these troubleshooting methods, you can confirm the root of the error and rectify it. But, if the problem is due to the corruption in Exchange data, you will have to scan the database file using the ESEUTIL tool and remove the corruption. But, you should also know that the ESEUTIL tool may further delete the data if you perform the hard recovery. That\u2019s why you should go for a secure option that removes the corruption and saves the data.<\/p>\n
- Fix OST File Corruption
- Go to Account Settings<\/strong> and double-click the Exchange email address of the account.<\/li>\n
- Now try to log in to Outlook on the Web Account. If it shows the error that the Exchange Server is unavailable, then follow the steps:
- Select the Account Settings<\/strong> option under the Account Settings drop-down.<\/li>\n
![\"Download](\"https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2018\/06\/dl-btn-new.png\")
<\/a><\/p>\n<\/li>\n<\/ul>\n