{"id":7103,"date":"2021-04-16T09:25:04","date_gmt":"2021-04-16T09:25:04","guid":{"rendered":"https:\/\/www.kerneldatarecovery.com\/blog\/?p=7103"},"modified":"2023-06-14T07:06:36","modified_gmt":"2023-06-14T07:06:36","slug":"fix-outlook-not-receiving-emails","status":"publish","type":"post","link":"https:\/\/www.kerneldatarecovery.com\/blog\/fix-outlook-not-receiving-emails\/","title":{"rendered":"Top 5 Ways to Fix &#8220;Outlook Not Receiving Emails&#8221;"},"content":{"rendered":"<p><em>Recently hit by the issue where your Outlook application is not receiving any email! You are browsing the right page. Go through this article to get perfect solutions for this problem.<\/em><\/p>\n<h4>Some Information About the Issue<\/h4>\n<p>Exchange of emails in Outlook is the prime function performed by the user. Sometimes, users experience a bizarre situation where users do not receive any emails even after confirmation by the sender. This problem relates to many users once in a while and follows with some internal Outlook issues, which can be fixed with proper handling. Users can try refreshing the Inbox at first, but if that is no help, they can go for different solutions we will be discussing in this blog.<\/p>\n<h4>How This Problem Occurs?<\/h4>\n<p>The &#8220;Outlook application not receiving emails&#8221; is a troublesome situation that halts the user&#8217;s ongoing work and refrains him from getting crucial information through the medium of incoming emails.<\/p>\n<p>Let us know about some potential reasons as analyzed by users and experts after performing many hits and trials.<\/p>\n<ul>\n<li>No or very poor internet connection<\/li>\n<li>Outlook email rule is set previously<\/li>\n<li>Outlook set with offline settings<\/li>\n<li>Corrupt Outlook profile<\/li>\n<li>Emails are storing in some other Outlook folder (Junk, Spam, or Other Folder)<\/li>\n<li>Oversized or no storage space in the Inbox folder<\/li>\n<li>Faulty Add-ins in Outlook<\/li>\n<li>Wrong POP\/IMAP settings in Outlook<\/li>\n<\/ul>\n<p>The above reasons explain that the problem can be resolved after following primary solutions like-<\/p>\n<ul>\n<li>restart the Outlook application\/system.<\/li>\n<li>Create a new profile in Outlook.<\/li>\n<li>Refresh the Inbox folder.<\/li>\n<li>Click on the Send\/Receive option.<\/li>\n<li>Check Internet Connectivity (navigate to Send\/Receive&gt;Preferences&gt;Work Offline).<\/li>\n<li>Disabling Windows Defender Firewall from the Control Panel and Antivirus.<\/li>\n<\/ul>\n<div class=\"note_inpr\"><strong>Read also:<\/strong> <a href=\"https:\/\/www.kerneldatarecovery.com\/blog\/fix-outlook-address-book-update-error-0x80190194\/\">How to Fix Outlook Address Book Update Error \u201c0x80190194\u201d?<\/a><\/div>\n<p>After trying these basic solutions, if you are still not receiving Outlook emails, then head to the next section for your trials and perfect solutions.<\/p>\n<h4>Get Top 5 Native Solutions Here<\/h4>\n<p><strong>Check Different Outlook Folder for Emails<\/strong><\/p>\n<p>First, check your Inbox Filter is set to All by clicking on the Filter option against the Inbox folder in your PST mailbox. Then, go to folders like- Spam folder, Junk folder, or Other (when using Outlook.com).<\/p>\n<p>If emails you find are available in the Junk or Spam folder, right-click on the email and select the Not Junk option. In the following dialogue box, select the checkbox and click on OK to shift the email to your Outlook Inbox folder. Users can also stop junk emails in Outlook by own.<\/p>\n<p>Outlook users can also remove filters applied on Outlook by checking default view settings in Outlook. For that, go to View&gt;Current View&gt;Customize Current View&gt;Filter&gt;Clear All. Next, click on the Send\/Receive option to find emails in your Inbox folder.<\/p>\n<p><strong>Confirm for Any Outlook Rule<\/strong><\/p>\n<p>It is essential to check if any Outlook rule is set by you or another user previously, filtering incoming emails to another folder or acting as per some set condition. Follow this process.<\/p>\n<ol type=\"a\">\n<li>Open your Outlook application and follow <strong>File&gt;Manage Rules &amp; Alerts<\/strong>.<\/li>\n<li>The Rules and Alerts page will get opened. Under the Email Rules tab, check for any faulty Outlook rule responsible for diverting your emails. If there, unselect the checkbox against it and click <strong>OK<\/strong>.<\/li>\n<li>It will disable the set Outlook rule, and now your problem is resolved. Click on <strong>Send\/Receive<\/strong> option to get your emails back.<\/li>\n<\/ol>\n<p><strong>Make Space in Outlook Inbox<\/strong><\/p>\n<p>Due to the oversized Inbox folder in Outlook or not enough space for new email storage, the problem may occur. To clear space in your Outlook mailbox, you can manually delete emails from Deleted Items, Junk Emails, or other unimportant folders. Another option is to archive old emails, compact Outlook PST files, using Outlook Tools like Mailbox Cleanup, Empty Deleted Items Folder, and Clean Up Old Items.<\/p>\n<p>Outlook cached Files stored on the system can also trouble the Outlook functioning and be deleted to check the effect.<br \/>\nFirst, open the Windows Run box by clicking on the Windows and R keys together. In the opened Run box, type <strong>%localappdata%\\Microsoft\\Outlook<\/strong> and click <strong>OK<\/strong>.<\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-7105\" src=\"https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2021\/04\/Outlook-not-receiving-emails-1-1.png\" alt=\"opened Run box\" width=\"413\" height=\"211\" srcset=\"https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2021\/04\/Outlook-not-receiving-emails-1-1.png 413w, https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2021\/04\/Outlook-not-receiving-emails-1-1-300x153.png 300w\" sizes=\"(max-width: 413px) 100vw, 413px\" \/><\/p>\n<p>The <strong>RoamCache<\/strong> folder will get opened. Delete all the available Outlook cache files in that folder permanently. Now, go to the Inbox folder and refresh it to get new emails.<\/p>\n<p><strong>Review Server Settings<\/strong><\/p>\n<p>It is essential to review the Server settings as if these are incorrect, the problem of Outlook not receiving emails may occur. To check Server settings, follow these steps.<\/p>\n<ol type=\"a\">\n<li>Open your Outlook application and go to <strong>File&gt;Account Settings&gt;Account Settings<\/strong>.<\/li>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-7106\" src=\"https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2021\/04\/Outlook-not-receiving-emails-2.png\" alt=\"Account Settings\" width=\"777\" height=\"471\" srcset=\"https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2021\/04\/Outlook-not-receiving-emails-2.png 777w, https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2021\/04\/Outlook-not-receiving-emails-2-300x182.png 300w, https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2021\/04\/Outlook-not-receiving-emails-2-768x466.png 768w\" sizes=\"(max-width: 777px) 100vw, 777px\" \/><\/p>\n<li>Then select your Outlook email account and click on the <strong>Repair<\/strong> option.<\/li>\n<li>On the Repair account page, select the second option saying <strong>Manual setup or additional server types<\/strong>, and click <strong>Next<\/strong>.<\/li>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-7107\" src=\"https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2021\/04\/Outlook-not-receiving-emails-3.png\" alt=\"Manual setup or additional server types\" width=\"691\" height=\"503\" srcset=\"https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2021\/04\/Outlook-not-receiving-emails-3.png 691w, https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2021\/04\/Outlook-not-receiving-emails-3-300x218.png 300w\" sizes=\"(max-width: 691px) 100vw, 691px\" \/><\/p>\n<li>Next, check the server name and user name for your POP\/IMAP account. If incorrect, modify the details.<\/li>\n<li>Then click on <strong>Next<\/strong> and finally click on <strong>Finish<\/strong> to exit.<\/li>\n<li>Try receiving emails now with the Send\/Receive option.<\/li>\n<\/ol>\n<p><strong>Disable Unrequired Add-ins<\/strong><\/p>\n<p>As mentioned in the causes, faulty Outlook Add-ins can inhibit some Outlook functioning, including receiving the new emails. So, disable or remove such suspicious Add-ins from your Outlook option with these steps.<\/p>\n<ol type=\"a\">\n<li>Run your Outlook application.<\/li>\n<li>Go to <strong>File&gt;Options<\/strong>.<\/li>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-7108\" src=\"https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2021\/04\/Outlook-not-receiving-emails-4.png\" alt=\"\" width=\"123\" height=\"681\" srcset=\"https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2021\/04\/Outlook-not-receiving-emails-4.png 123w, https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2021\/04\/Outlook-not-receiving-emails-4-54x300.png 54w\" sizes=\"(max-width: 123px) 100vw, 123px\" \/><\/p>\n<li>Select and click the <strong>Add-ins<\/strong> option from the left panel and Go against the <strong>Manage COM Add-ins<\/strong> section in the right panel.<\/li>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-7109\" src=\"https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2021\/04\/Outlook-not-receiving-emails-5.png\" alt=\"Manage COM Add-ins\" width=\"837\" height=\"679\" srcset=\"https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2021\/04\/Outlook-not-receiving-emails-5.png 837w, https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2021\/04\/Outlook-not-receiving-emails-5-300x243.png 300w, https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2021\/04\/Outlook-not-receiving-emails-5-768x623.png 768w\" sizes=\"(max-width: 837px) 100vw, 837px\" \/><\/p>\n<li>Select suspicious Outlook Add-ins and click on the <strong>Remove<\/strong> option to delete them or unselect checkboxes against those Add-ins and click <strong>OK<\/strong> or disable them in the Outlook application.<\/li>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-7110\" src=\"https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2021\/04\/Outlook-not-receiving-emails-6.png\" alt=\"Select suspicious Outlook Add-ins\" width=\"617\" height=\"267\" srcset=\"https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2021\/04\/Outlook-not-receiving-emails-6.png 617w, https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2021\/04\/Outlook-not-receiving-emails-6-300x130.png 300w\" sizes=\"(max-width: 617px) 100vw, 617px\" \/><\/ol>\n<p>We hope that one of the many solutions explained above helps you resolve the Outlook not receiving emails issue.<\/p>\n<div class=\"note_inpr\"><strong>Read also:<\/strong> <a href=\"https:\/\/www.kerneldatarecovery.com\/blog\/resolved-outlook-pst-cannot-be-found-error\/\">Error \u201cOutlook PST cannot be found\u201d -Resolved!<\/a><\/div>\n<h4>Sick of Outlook Errors Due to PST Corruption? Try This<\/h4>\n<p>Outlook users randomly encounter different errors due to corruption in your Outlook PST file, restricting access to Outlook emails and other data completely. And relying on the inbuilt Inbox Repair tool is in vain when you have an oversized PST file and high corruption issue.<\/p>\n<p>We bring you the extraordinary robust and efficient Outlook PST Recovery solution to repair and fix your multiple Outlook PST files in a single go in no time. It offers flexible data saving and multiple destination options to save the repaired PST file. Get all information and links to purchase the software at <a href=\"https:\/\/www.kerneldatarecovery.com\/pst-recovery.html\">https:\/\/www.kerneldatarecovery.com\/pst-recovery.html<\/a><\/p>\n<p align=\"center\"><a class=\"dl\" href=\"https:\/\/www.kerneldatarecovery.com\/dl\/dl.php?id=75\" onclick=\"dataLayer.push({'event': 'TrackEvent', 'eventCategory': 'Download', 'eventAction': 'PSTRecovery', 'eventLabel': 'BlogDLid=75'});\"><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-1659 noshadow\" src=\"https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2018\/06\/dl-btn-new.png\" alt=\"\" width=\"160\" height=\"49\"><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Recently hit by the issue where your Outlook application is not receiving any email! You are browsing the right page. Go through this article to get perfect solutions for this problem. Some Information About the Issue Exchange of emails in Outlook is the prime function performed by the user. Sometimes, users experience a bizarre situation [&hellip;]<\/p>\n","protected":false},"author":11,"featured_media":7718,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_stopmodifiedupdate":false,"_modified_date":""},"categories":[5],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.10 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Top 5 Ways to Fix &quot;Outlook Not Receiving Emails&quot;<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.kerneldatarecovery.com\/blog\/fix-outlook-not-receiving-emails\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Top 5 Ways to Fix &quot;Outlook Not Receiving Emails&quot;\" \/>\n<meta property=\"og:description\" content=\"Recently hit by the issue where your Outlook application is not receiving any email! You are browsing the right page. Go through this article to get perfect solutions for this problem. Some Information About the Issue Exchange of emails in Outlook is the prime function performed by the user. Sometimes, users experience a bizarre situation [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.kerneldatarecovery.com\/blog\/fix-outlook-not-receiving-emails\/\" \/>\n<meta property=\"og:site_name\" content=\"Data Recovery Blog - KDR Tools\" \/>\n<meta property=\"article:published_time\" content=\"2021-04-16T09:25:04+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-06-14T07:06:36+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.kerneldatarecovery.com\/blog\/wp-content\/uploads\/2021\/04\/outlook-not-reciving-1-2.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1300\" \/>\n\t<meta property=\"og:image:height\" content=\"600\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Megha Sharma\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Megha Sharma\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"6 minutes\" \/>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Top 5 Ways to Fix \"Outlook Not Receiving Emails\"","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.kerneldatarecovery.com\/blog\/fix-outlook-not-receiving-emails\/","og_locale":"en_US","og_type":"article","og_title":"Top 5 Ways to Fix \"Outlook Not Receiving Emails\"","og_description":"Recently hit by the issue where your Outlook application is not receiving any email! 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