While opening the Windows Photo app on Windows 10, you might come across a file system error” 2147219196.” This error prevents you from opening the particular app. It occurs most of the time when there has been some glitch in updating the Windows app.

In this blog, we shall discuss some manual troubleshooting methods to counter this error. You can start with the first method and continue till the problem is resolved. We also have third-party software to fix the issue File System Error 2147219196 if the manual methods do not work.

Method 1 Update the Photos App

  1. Click Start and reach the Microsoft Store.
    Microsoft Store
  2. Click on the three dots on the upper right corner and select Downloads and updates.
    Downloads and updates
  3. Select Get Updates. The Microsoft Store will update and will start automatic installation process.
    Get Updates

Follow the next step if the error does not get fixed.

Method 2 Uninstall and Reinstall the Windows Photo App

  1. Press the Windows Key and search for Windows PowerShell. Select Run as administrator.
  2. Type the following command:
    Get-AppxPackage Microsoft.Windows.Photos| Remove-AppxPackage

    Type the following command
    Press Enter.

  3. The process gets initialized.
    process gets initialized
  4. Open the Windows Sysinternals website and download PsExec tool from the PsTools package.
    download PsExec tool
  5. The file will be downloaded in zip format. Right-click on the file and select Extract files. Select the location and extract the files.
    downloaded in zip format
    extract the files
  6. Press the Windows key again and type Command Prompt.
  7. Right on the Command Prompt and select Run as administrator.
    Run as administrator
  8. Type the command:
    <psexec location address>PSExec.exe –sid c:\windows\system32\cmd.exe

    Type the command
    Press Enter.
    Note: Include the actual location in the address where all the contents of the extracted files were downloaded.

  9. Under the PsExec License Agreement, click on Agree.
    PsExec License Agreement
  10. Once you press Enter, a new command prompt will open.
  11. Type the command:
    rd /s “C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2017.37071.16410.0_x64__8wekyb3d8bbwe”

    Type the command
    Hit Enter.
    Please note that the version number in the Windows Photo App will vary depending on which version of the Photos App has been installed. You can fetch the exact folder name by following below mentioned steps.

    1. Open the Run utility and type the folder path. Let it autocomplete it.
      Run utility
    2. Once the folder name is autocompleted, copy the path and paste it on the Command Prompt.
  12. Press Y when the system asks for confirmation.
    system asks for confirmation

Method 3 Run the Microsoft Troubleshooter

  1. Press the Windows key and I button simultaneously.
  2. Select the Update & Security option.
    Update & Security option
  3. Select Troubleshoot from the left pane.
  4. Scroll and click on the Windows Store Apps.
  5. Select Run the troubleshooter option.
  6. The issue will be fixed by the troubleshooter.

If the error does not get fixed with either of the methods explained above, you will have to rely on a third-party tool. One such third-party tool is Photo Repair tool that works best to repair any inaccessible or corrupt photos. This tool comes with a user-friendly graphical interface to support every individual.

Download Now


The manual methods discussed in this blog are time-consuming and do not guarantee a successful solution. Photo Repair is a powerful tool that fixes all the bugs and corruptions in the images. You can easily add single or multiple files at the same time without any hassle.