“Last month, I got a much-needed break from my job after the completion of an exhaustive project. I decided to binge-watch several of my favorite movies and sat down with my laptop. But as soon as I selected the video file and opened it, then the player gave an error, ‘Unsupported video format.’ My plans were shattered, and I had to cope up with watching the TV all the time.”

It was one of the common scenarios where you are not able to watch the video due to the annoying error ‘unsupported video format.’ The message shows that the video format is not playable on your video player. If you play the video on any another player, then the error may go out, and the video will play. But, if the error persists in multiple players, then you need to fix the video file.

Each video file like MP4, POV, AVI, FLV, 3GP, MKV has a unique file structure and is created on different devices like mobile, camera, camcorders, webcam, etc. The media player is supposed to play a specific file format, and when you try to play some other format’s video file, then you get the error.

For eg., Windows Media Player does not support the AVI file format. So, if you run the AVI video file in the Windows Media Player, then it will not play.

Here are some critical points which you can try to remove the error and enjoy your video uninterruptedly.

1. Install The Proper Codec For An Unsupported Video File

Codec is generally either a hardware or software which encode and decode the video file. You can install a codec for the video file which is not working in the video player.

  • Install Codec in Windows Media Player
  • Follow the steps:

    1. In Windows Media Player, go to Tools, click Options.
    2. Select the Player tab, check the box Download codecs automatically and click OK.
    3. Now, when you play the video, then a pop-up message will appear to install the codec. Click Install.
  • Install Codec in VLC Player
  • VLC Player is the freeware video player which is used by many. The codec is present in the setup of the player. So, you do not need to install a separate codec file but update the player only. Follow the steps:

    1. Follow Start>>All Programs>>VideoLAN>>VLC Media Player.
    2. Follow Help>>Check for Updates.
    3. Click Yes and install the latest updates. Choose a location to save the update file, and it will download.

2. Use Another Media Player

It is a simple logic to use a different media player to run the video file. Some players are designed to run specific formats, and you need to install codecs in them to run the video. But there are some video players like VLC player that can run the majority of the video formats. It possibly can run your video file which is showing the error message.

3. Convert The Format Of The Video File

One optimal method to get rid of the error is to change the video. Nowadays, there are multiple tools which can complete the job for you quickly. But you should note that while changing the video format, the video may lose some audio or video quality, and it can reduce the resolution also.

Repair The Corrupt Video File

If the error message remains in the video player even after performing all these troubleshooting, then it means that the video file is corrupt, and you need to fix the corruption. The manual methods to recover the video are never trustworthy, and generally, they even downgrade the quality of the video. That’s why you should use the Kernel Video Repair tool. It is a trustworthy recovery software which can handle any video corruption and recover the whole video in the original format. You can even get a preview of the video to make sure that the tool works correctly. Later, you can save the video at any location on your system.