MS Outlook is one of the most trusted desktop and web email clients used by individuals and corporations. There might be a case when Outlook classifies important mails from contacts as junk and filter them into the junk folder automatically. Due to this, you might miss any critical correspondence which can cost you big time, later on. However, since November 2018, Microsoft has considerably improved Outlook’s ability to automatically classify and filter malicious and phishing emails by introducing AI-based techniques.
Nonetheless, many vital mails are classified as spam or junk. The Outlook is highly customizable and can be made to adapt as per your requirements. To do so, one can easily create filtering rules, allowing mails from specific contacts in the Inbox. If you don’t want to lose any of your mails, then you can also turn off the junk email filter to allow all the emails into your Inbox (including junk mails). A better option in our opinion, is to teach Outlook to better classify between important emails and spams. In this post, we are just going to discuss that in detail.
Following are some of the ways to prevent emails from going to the junk folder in Outlook:
Method #1 Changing the Level of Junk email Protection
By default, the email protection level is set to No Automatic Filtering. However, one can change this setting by following the steps outlined below:
- Click on Home > Junk > Junk E-mail Options. This will open a new window.
- Select the level of protection accordingly. After selecting the email protection level, click on Apply > OK.
Method #2 Mark Spam Mail as Not Junk/Spam
If you believe that a mail is accidentally marked as Spam then you can specify the sender as not spam, then follow the steps outlined below:
- Go to the Junk folder.
- Select the mail/ sender that you want to mark as not spam.
- Under the Home tab, click on Junk.
- From the drop-down menu, select Not Junk.
Now, the email will be moved to the original folder, and from now on, the emails from the sender will be sent to the Inbox as shown below:
Method #3 Add a Sender to the Trusted Sender List
You can easily add a sender to a trusted sender list so that you never miss out on any emails from the people on this list. To do so, follow the steps mentioned below:
- Go to the junk folder and select the email that you would like to add as not junk.
- Select Junk > Never Block Sender.
- Next, select the email address to add it to the safe list finally.
Note: Alternatively, you can also select Never Block this Group or Mailing List.
Method #4 Kernel for Outlook PST Repair
If you have already tried all of the above methods and still unable to restore the emails in the junk folder to their respective locations, then it is an indicator of some issue with the PST file. It is a very well-known fact that the PST files are vulnerable to corruption. Additionally, the inbuilt inbox repair tool- scanpst.exe can only repair minor corruption issues. To repair damaged or severely corrupt PST files, one needs a professional PST repair tool such as Kernel for Outlook PST Recovery. The tool is well equipped with state-of-the-art algorithms that can quickly repair corrupted PST files and recover important data from Outlook PST files with ease. After the recovery, the user has the option to save PST files to various Email Formats, Email Servers, Web Clients and Exchange Servers.
Sometimes, Outlook, on its own, classifies an important mail as junk. It is, therefore essential to create filtering rules. In this post, we have discussed three manual ways using which you can tell Outlook which emails/senders to block or not. Finally, there might be a case when restoring emails to their original positions is not possible due to severe PST file corruption. In such a scenario, one can rely on the Kernel for Outlook PST Recovery tool.