Background

Comcast is the leading media and entertainment industry offering technological services across home entertainment, film industries, business services, etc. Comcast, encountered with major PST file corruption after large scale MS Outlook version upgrade.

Kernel for Outlook PST Repair successfully restored brutally damaged PST mailboxes."

David

[www.comcast.net]
David's
Issue

To keep the information flow through distinct departments, Comcast has deployed Microsoft email server and client technologies. Moreover, MS Outlook is the primary email client used by Comcast employees for sending/receiving emails, calendars, contacts, etc. Recently, Comcast IT division has performed MS Outlook up-gradation for embedding latest features but unfortunately some of the employees were facing the PST file corruption and couldn’t access their email items.

Cause

Kernel data Recovery team stringently analyzed the compatibility between MS Outlook and Windows OS versions to know the problematic areas concerned with MS Outlook 2016. The company has setup virtual machine environment to inspect behavior of the latest MS Outlook 2016 version on different Windows OS like Windows 7, Windows 8, and Windows 10. Furthermore, after inspecting PST mail items, checking the integrity of emails and connectivity between MS Outlook and Exchange Server, KDR team created a new Outlook profile in old versions and found out that PST accessibility works perfectly. Hence, after intuitive research it was concluded that PST corruption occurs because of incompatible software versions.

Solution

For the sake of email restoration process, after analyzing the actual cause of the problem, the team from Kernel Data Recovery suggested the client to back up all email items that are corrupted. For this, the team suggested the client to initiate the PST export and import process from MS Outlook platform to another secured hard drive space. Moreover, in order to restrain the PST file corruption, the client launched the Microsoft inbuilt Inbox Repair Tool to see if it can repair PST file headers and properties. But, after analyzing the results obtained from Inbox Repair Tool scan, the client was not satisfied with the result. But after getting proper support from KDR team at manual PST recovery and restoration process, the client deployed comprehensive and result-driven Kernel for Outlook PST Repair. The software is reinforced with advanced agile QFSCI algorithms that uniformly revives emails, contacts, calendars, appointments, drafts, sent items, and journals, etc. It proficiently works with versatile MS Outlook and Windows OS, hence covering the larger scope for PST recovery.

Outcome

Kernel for Outlook PST Repair has outstandingly produced and rendered the repaired PST files and folders in an easy-to-access preview interface. One of the intelligent thing about this software is its ultimate restoration capability which means it preserves email properties, structure, and formatting. In addition, the software is power-packed with intuitive email migration functionalities which drives real-time export of PST data files to cloud services, emails servers, and web-based email apps. The software has successfully restored Comcast’s employees email data and enabled them to save individual or composite email items in desired locations and file formats. Hence, the software has expertly helped Comcast IT division to resume the MS Outlook email services after executing absolute recovery.

Contact us | 1-866-348-7872